Task 4

Task 3

10 points of Netiquette

1. Never forget that the person reading your communication is actually a person with feelings and can get hurt. It is best not to say anything online that you wouldn't say to your reader’s face.
2. Follow the same standards of behavior online that you follow in real life - Be ethical in your engagement and know that breaking the law is bad netiquette.
3. Know where you are in cyberspace - The netiquette required will differ from domain to domain. If you are in a forum of experts, your netiquette should reflect respect. Whereas if you are in a chat room with a group of friends (you know in real life) then the netiquette will differ. 
4.  Respect other people’s time and bandwidth - When sharing files or documents, bear in mind the audience’s bandwidth. Furthermore, make sure you read the FAQs first before asking mundane questions where the answers already exist. If you disagree with a group’s discussion, don’t waste their (or your) time by telling them how stupid they are: Just stay away.
5.  Make yourself look good online - Check grammar and spelling before you post. Most people judge others’ intelligence based on the use of grammar and spelling. Only post on things you know about, it is not worth it to look like the fool. 
6. Share expert knowledge - Offer answers and help others where you can.
7.  Help keep flame wars under control - Don’t respond to flame-bait, don’t post spelling or grammar flames, and apologize if you have done so or perpetuated a flame-war.
8.  Respect other people’s privacy - Don’t give out other people’s details, online or offline.
9. Don’t abuse your power - The more power you have, the more important it is how you use it.
10. Be forgiving of other people’s mistakes - We were all once beginners and should accept that everyone has to start somewhere.

Penalties that apply for failing to meet these rules
1. If these rules are not followed the first step would be to send the user an automatic email stating that they are breaking these rules.
2. The next step would be to limit their time access to the internet.
3. If the rules are still continued to be disobeyed they would then need to attend a disciplinary hearing.
4. If the previous step has not corrected their actions then the final step would be to take legal action against the user.

How you would enforce and manage this in your business? 

I would make people aware of the importance of the code of conduct and the ten netiquette points of digital citizenship, and the penalties that will apply to people who fail to meet the rules,whilst in a social environment that allows the freedom of speech.I would make sure that institutes follow the right procedures when handing penalties and the importance thereof of the above mentioned topics.    

Digital code of conduct

1. Behave in an ethical way in the digital world as done in the real world.
2. Respect yourself and others when using technology.
3. Do not use technology in a harmful or grading manner.
4. Ensure the privacy of your own information.
5. Protect yourself and others by reporting digital abuse of students and property.
6. Do not invade anyone's digital profile and do not abuse it.
7. DO NOT break laws or rules dealing with the use of technology.
8. Have consideration and respect for school and peer technological resources and appropriately.